Whether you need information on a product, need an advice, want to order directly by phone or want to follow the progress of your order, our Customer Service is at your disposal from Monday to Friday, from 9am to 12am and from 2pm to 6pm.

All the information concerning our Customer Service, as well as an online contact form, are available here.

We promise to honour the dates of delivery specified during the confirmation of your order. We usually send the orders within the 72h following the order date, in so far as we have these products in stock. Concerning the orders of over 300€ all taxes included sent in Metropolitan France (including Corsica and Monaco), we might proceed in a two times or more delivery if we have only part of the products ordered in stock.

We offer several shipping methods fitting your needs. These means allow us to deliver orders within 24 or 48h for France, within 48h and 6 days for Europe and within 4 and 10 days for the rest of the world. These delivery times are indicative and start from the day your order was handed over to the carrier. For more information about the shipping methods available, we invite you to consult the page concerning deliveries by clicking here.

AZ-boutique.fr offers you to reach an exhaustive catalogue gathering the most famous tableware brands. These brands are all acknowledged for the quality of their products. Besides, as proofs of quality, a large part of these products are made in Europe and used by professionals of the catering and hotel business.

In the case in, despite of our best efforts, you would not be entirely satisfied you can use our warranty Satisfied or Reimbursed. For more information about this warranty, we invite you to consult the page concerning Returns & Replacements.

Personal information about you are collected by AZ-boutique.fr when you create your Customer account (name, first name, e-mail address, address, phone number). These information allow us to follow the progress of your order (this list is non-exhaustive). We have for policy to not communicate any data about you to a third party. However, these data may be used by our company to send you information or exclusive promotional offers. If you do not wish to receive these mails, you can unsubscribe at any moment by clicking on the link located at the bottom of each e-mail. The information you provide us are only known by our company.

For more information about our Privacy Policy, we invite you to consult the Private Notice & Security section.

AZ-boutique.fr provides order deliveries in almost every country of the World. Thus, you can benefit from our products wherever you are.

We promise to honour the dates of delivery specified during the confirmation of your order. We usually send the orders within the 72h following the order date, in so far as we have these products in stock.

We offer several shipping methods fitting your needs. These means allow us to deliver orders within 24 or 48h for France, within 48h and 6 days for Europe and within 4 and 10 days for the rest of the world. These delivery times are indicative and start from the day your order was handed over to the carrier. For more information about the shipping methods available, we invite you to consult the page concerning deliveries by clicking here.

Thanks to its permanent contact with providers, manufacturers and professionals of catering and hotel businesses, AZ-boutique.fr does its best to always find new products and to offer you a rich and complete catalogue in terms of choice, ranges and brands.

If you have a new product which could suit with our catalogue and if you want to propose it to us, we are at your disposal by e-mail at the following address: contact@az-boutique.fr.